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Solutions

Fleet Messaging and Driver Workflow Solutions

From the Rand McNally Fleet portal, fleet managers can send forms, messages, and workflows to groups or to individual drivers — which drivers can respond to via the driver app.

Using our fleet messaging software to support your business offers advantages you'll begin to see the day you start using it.

Improve customer service and optimize dispatch operations with standard form messages for driver availability and load acceptance, along with confirmations of pickup and delivery.

Boost accuracy

Creating forms and workflows through the platform will help reduce the potential for communications errors by preventing them from happening in the first place. Features like intuitive prompts and standard replies allow users to connect and be understood immediately.

Streamline communication

Connecting your fleet with our driver messaging software gives everyone on your team the resources they need to communicate. Relay essential information in real time through a single application built for drivers on the road.

Increase productivity

Fleet communication software puts all your exchanges in one place. It takes emails, personal text messages, and phone calls out of the picture so your drivers can spend more of the workday behind the wheel.

The messaging and workflow interface lets you quickly communicate and share information with other fleet managers and drivers in the field. Drivers can review all their incoming messages in one place. They can then respond when it's safe using a simple and user-friendly system through a compatible mobile device or Rand McNally tablet.

Two-way instant messaging helps streamline fleet-to-driver communication, reduce phone calls, and keep records of activity in one centralized location. This feature lets you easily compose and send your drivers and other authorized users secure text messages that will only be viewable on this platform. Messages are time-stamped, and color-coded indicators will let you know which of your contacts are currently online.

Contacts

Create contacts list of the available people in your organization that you can send and receive messages from.

Group Messaging

Easily create a group message from your contacts to communicate with multiple drivers at one time to efficiently get in touch.

Fleet managers can create and send forms and workflows via Instant Messaging, keeping drivers organized and on-time. Forms are structured communication tools for sharing detailed information in a single drop. Managers and drivers can use this feature to cut down on messaging, save time, and make things easier to understand. Workflows combine a series of forms. They give drivers the steps they need to follow and let you check the status of each as they check them off.

Streamline dispatch communications into one list of drivers tasks, and simplify the interaction between dispatcher and driver.

Cloud-based forms can be sent as an attachment. Multiple forms are available to create work flows.

Fleets can customize an unlimited number of canned messages for drivers to send from the cab. Use free-form messages that support up to 2,400 characters.

Outfitting your fleet and workforce with fleet messaging and driver workflow software delivers benefits for fleets of any size. When you partner with us for yours, you'll gain from even more. Rand McNally is the name you know and trust. We are the go-to provider for best-in-class fleet navigation, innovative compliance solutions, improved mobile workforce management, and other advanced services across multiple sectors, including:

●   Construction
●   Field services
●   Passenger transit
●   Heavy equipment
●   Oil, gas, and mining
●   Moving and storage
●   Transportation and logistics

Our company has over 80 years of experience partnering with businesses of all sizes to develop solutions that fit. Let us know what you need, and we'll help you configure a customized platform that meets your needs, fleet size, and available budget.

Reach out to Rand McNally Fleet today to learn more about our driver workflow software and messaging. We'll answer your questions and provide you with all the information you need to see what our other fleet management products and solutions can do for you.

Call +1 (800) 789-6277 to schedule a demo and get in touch, or complete our contact form.

Request Pricing for Fleet Solutions

Contact Rand McNally

Request Pricing for Fleet Solutions

We're looking forward to talking with you. Please fill out the form to get started.

Or call us:
+1 (800) 789-6277 (Fleet management, ELD, Asset tracking, Navigation)
+1 (800) 234-4069 x2 (MileMaker/IntelliRoute)

If you are an existing customer and need assistance, please contact your Client Success rep or email fleetsupport@randmcnally.com.

This form is for business-to-business transactions only. It is not for personal consumer use.